Camden-Grey Essential Oils – Online Shopping Review
All the people who know me, are aware of the fact that I am a big fan of online shopping. Generally I trust the companies that sell their products online, and I have had great service so far, and to be honest I would never think that they would rip me off. Based on my experiences I could recommend online shopping to anyone, any time. I am usualy the guy who hears someone bragging how cheap they bought something from a sale, and then I go and point at them that you could get it cheaper from this webstore, have it delivered to your front door for free by tomorrow, and also not bother leaving your house to place the order. When I hear stuff about companies like Camden-Grey Essential Oils that are ripping people off – it makes my blood boil.
Taking advantage off the fact that you are online – you can’t be personally visited – and in most cases you are in a different city, state or country is outrageous to me. I am an online entrepreneur, and I am sure that at some point my business is going to start selling a product or service to real customers that pay directly to me. This means that there is going to be customer relations involved, and this kind of stuff just does not go with me. I am pretty sure that Camden-Grey Essential Oils would not be behaving like this if their customers were to visit their shop and see the people personally – it is not so easy to hide behind e-mail blocking when the person complaining is standing in front of you.
The whole idea of internet shopping is to be able to trust the seller – they are going to deliver you the exact product that you ordered and it is supposed to be exactly as described on the website. If the essential oils don’t smell like grapefruit and ginger, you are not supposed to sell them as essential oils that smell like that. My friend David is not the only one to have bad experiences with Camden-Grey Essential Oils Inc. To me it seems like this company is making most of their money by double charging credit cards, shipping products that are not what described, and basically just ignoring their customer service. I would have to strongly advice you to stay away from them, and order your essential oils somewhere else.
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Tags: camden grey essential oils, online shopping review, rip off, scam
I had a very similar experience to the one linked here… but mine came after nearly 4 years of business with this company and thousands of dollars of purchases. This proves that they don’t honor their long-time patrons any better than they do their first-timers. Please do not use this company.
I made a order with these people on December 04, 2009. I did not get my product. The product was lost and my phone calls were never returned and they sent me some e-mails that were very hostile, mean, and rude. On there web they provide you with 3 ways to order (internet shopping ,mail service, & phone service )and they have a phone number for you to call when you need them to call you, it says to leave a detailed message, and spelling of a difficult name our they will not be able to contact you back. All 3 of my messages I left a detailed message with the spelling of my last name since people seem to have a hard time with my last name. I never got a phone call back. I was told in the e-mail they recently sent me that they are only a internet business and they don’t have to call me back. If you go to there website they have 3 different ways to purchase product. According to what they have advertised and available on their site that just does not seem like a sole internet business to me. Why do they provide a contact number advertised for you to call so that they can supposedly returned your phone call if they aren’t going to do so?
I did however finally get a e-mail today from them which finally said they will give me my money back. However I was not told about the money part until she first expressed her rude unprofessional bad customer service behavior with her unnecessary comments. The e-mail she was responding to was to my e-mail that I sent to the company because my previous e-mail and phone call was not answered and UPS finally ( after some time of me telling them that I’m contacting the company but they aren’t contacting me back) gave me a little more information about what was going on and I wanted this foolishness to stop. I also wanted this business to be finished. In that e-mail I expressed that UPS had informed them my package was lost on 12- 28-09 and UPS is waiting and have been waiting for them to send the information that they need so the claim can get finished and I can get my money back . I also told them that because of my illness I don’t have time for this and they she not be taken advantage of a ill woman so please take care of what should have been taken care of since 12-28-09. She replied back to that by saying she did not have time do deal with me.
Now they did send me some e-mails that I did not receive. She put a copy of the ones she sent in the e-mail I finally received. So when she sent me the one that went through I did reply back and let her know that I did not receive these e-mails and I told her she should have returned my phone calls because it was obvious if she sent me e-mails and I’m calling after the time she said she sent these e-mails to me and I’m asking why have you not contacted me back and I asking to know what is going on and I like my product or my money back. I think that it’s safe to say that you should know you need to finally return this customers phone calls
I also told her that the e-mails that she said she sent were noted as being sent after Dec. 28, 09 and address issue were irrelevant because UPS has told them that the package was lost and they needed they’re information so the claim could be made so I can get my money back and I also called and told them to give me my money back since I’m not getting my product. This should have been taken care of late December and today 0 1-19-09 It should definitely be taken care of. They said they were going to give me my money back. I have not received it back yet. I’m just going to have to wait and see if they actually do return me my funds. Their attitude is evil and mean spirited and from what I’m reading now the products are bad also. It is probably good I never received my product. This is a business I should have avoided and so should every one else.